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Resolving problems
Te whakatau raru

How to prevent and resolve employment problems

  • Problems in the workplace

    There are many types of issues that can occur in an employment relationship. How they should be dealt with will depend on the nature of the problem and the parties concerned.

  • Misconduct

    Misconduct is when an employee does something wrong through their actions or inaction, or their general behaviour. This may justify disciplinary action being taken by the employer.

  • Bullying, harassment and discrimination

    Learn about preventing and dealing with bullying, harassment and discrimination in the workplace.

    • Preventing bullying, harassment and discrimination
    • Bullying at work
    • Harassment at work
    • Discrimination
    • If you feel bullied, harassed or discriminated against
    • Dealing with bullying, harassment and discrimination
  • Illness and injury

    When an employee is unable to do their job due to illness or injury, it can be a difficult time both for them and their employer.

  • Migrant exploitation

    Migrant workers have the same minimum employment rights as New Zealand workers. If you, or someone you know, is being exploited in the workplace, you can report it to us.

  • Work relationship problems

    Sometimes a workplace relationship breaks down to the point that people can no longer work together.

  • How to resolve problems

    There are processes to follow when working through employment relationship problems. Employers and employees should use these and try to resolve problems in a positive way.

    • Steps to resolve problems
    • Resolving issues yourselves
    • Talking to your employer
    • Early resolution
    • Mediation
    • Personal grievances
    • Disciplinary action
    • Records of settlement
    • Labour Inspectorate complaints
    • Escalating unresolved issues
  • Protected disclosure

    People who report serious wrongdoing in the workplace (sometimes called ‘whistleblowing’) can be protected by the Protected Disclosures Act 2022.

  • Employment during and after disasters

    During and after a disaster or emergency, employers and employees need to consider issues like health and safety, emotional wellbeing and payment options.

  • Addressing Holidays Act non-compliance

    The Holidays Act is being reviewed — however, until new legislation comes into force, existing rules apply.

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